Contact us
Send us a message and we'll reply by email, usually within one business day.
Questions about an existing loan
Once you've signed, your loan is with the lender. For payment dates, early repayment or hardship, contact the lender directly using the details in your agreement. If you have a complaint about a lender, you can also contact your provincial regulator. Links are on each province page.
Written by the ICCE Editorial Team. Last reviewed October 2026.